Configuring HelpDesk Details

Helpdesk details configured on the admin account are helpful for the resellers to contact the admin in case of any help or query.

To get started #

• Login to your account.
• Go to  Settings > General > Admin. 
• Double-click on the account you want to add helpdesk details.
• Navigate to My Account.

To configure helpdesk details #

Enter the help desk or support team’s details in the fields

• Help Desk Telephone Number: provide your landline number.
• Helpdesk Email Address: Provide an email id where the Reseller will be contacting you.
  
• Mobile Number: provide a mobile number 
• WhatsApp Contact Number: Provide a contact number that is working on whatsapp.
• Click on Save 💾 icon.