Edit Reseller Account

Reseller account can be created by admin users and can be updated as and when required. This document guides how to edit the existing reseller account.

To get started #

• Login to your Admin account.
• Go to Settings > General > Reseller 
• Double-click on the account you want to update.

You will land on Reseller page.

To update reseller account  #

Navigate to My Account. #

• You can edit the Country from the dropdown menu.
• You can edit Short Name and Username.
• If you wish to Change Password  for Reseller account then click on the link given.
• You can easily upload  Logo. for Reseller.
• You can set a Security Pin for the Reseller.
• Enter address details.
• Enter Helpdesk Details.
• Enter Fax Number.
• Enter a Welcome Message which will be shown when the user logs in.
• Data Storage will be given by default.

Please Note: Data Storage will be for 90 days by default. If you want to increase the number of days, contact us.

Navigate to Rule #

To Create a New Rule for the reseller click on Add New and set the new rule for Reseller as per the requirement.

Navigate to User Settings #

User Setting in will allow the users to set their preferences as per their needs related to the objects.

• Enter preferred Time Zone.
• You can edit Date and Time Format.
• Generate API Access Code and add it.
• Setup Immobilization if required.
• Web Access or Mobile Access
• Door access
• Logo prefrences

Navigate to Screen Access #

Admin can provide specific Screen Access of objects to the reseller according to their use.

Navigate to Data Access #

Admin can provide specific Access to Data related to objects to the reseller according to their use.

Navigate to Map #

Setting up the map as per the requirement can provide a great experience for tracking the fleets live.

Learn how to Setup Map Configuration.

Navigate to Email #

Email configuration can be done to send alerts as emails from the software.

Learn how to Setup Email Configuration

Navigate to SMS #

SMS configuration needs to be done when the user wants to connect SMS-sending software to the application to send automated alert messages. 

Learn how to Setup SMS Configuration

Navigate to Templates #

Admin can set up alert notification templates. Customized alerts and notifications can be added for the object according to the requirements.

Learn how to Add Alert Notification Templates

Navigate to Payment Gateway #

A payment gateway serves as a portal to facilitate transaction flow between customers and merchants.

Learn how to Add Payment Gateway

Navigate to Reseller SubUser #

• Admin can create a new user and tailor their rights and permissions. Sub-users’ rights are limited to their roles and responsibilities.
  • Learn how to Add a New SubUser.
  • Learn how to Provide Data Access.
  • Learn how to Provide Screen Access.
  • Learn how to do User Settings.

Navigate to Rename Label #

You can replace the actual label name with the name you want

To rename a label 

• Click on Add New and enter the existing label name and then enter a new name. 
• Click on save 💾 to save the configuration.

Navigate to IVR #

Interactive Voice Response (IVR) service provides the user with the facility to send alert via calls. 

Learn how to Configure IVR Service

Navigate to ChatBot #

A ChatBot is a digital assistant that is used to initiate online chat conversations. Chatbots are used to answer questions, and escalate problems, to human agents when necessary.

Learn how to Configure ChatBot

Navigate to Social Media API #

Social Media API (Application Programming Interface) is integrated in the software so that the user can receive alerts, reports, or announcements via the set social media platform.

Learn how to Configure a Social Media API