Helpdesk details on company

Helpdesk details configured on the company account are helpful for the subusers to contact the reseller in case of any help or query.

To get started #

  • Login to your account.
  • Go to  Settings > General > Company
  • Double-click on the account you want to add helpdesk details.
  • Navigate to My Account.

To configure helpdesk details #

Enter the help desk or support team’s details in the fields.

  • Help Desk Telephone Number: provide your landline number.
  • Helpdesk Email: Provide an email id where the user will be contacting you.
    Helpdesk details on reseller required details
  • Mobile Number: provide a mobile number 
  • WhatsApp Contact Number: Provide a contact number that is working on whatsapp.
  • Click on Save 💾 icon to save the details.

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