Setup Social Media API

Social Media API (Application Programming Interface) is integrated in the software so that the user can receive alerts, reports, or announcements via the set social media platform.

The reseller can inherit the Social Media API configuration from the Admin.

A company can inherit the Social Media API configurations from the Reseller. If in any case reseller has not set his API then the company can inherit the same from the Admin.

Before getting started  #

Please Note: 

• We have already integrated Telegram and WhatsApp into our application.
• You can get the bot token from telegram and make use of this API.
• If you wish to use any other social media platform then we can surely do that for you. Contact Us. 

To get started #

• Login to your account.
• Go to  Settings > General > Admin/ Reseller/ Company.
• Double-click on the account for which you want to set up social media API
• Navigate to the Social Media API tab.

To configure social media API #

• In the field Type if you want to inherit the API from the admin account then select Inherit from the dropdown list.
  • If you want to add a different API then select Custom from the dropdown.
• Gateway is set to telegram as we have already integrated Telegram into our application.

• Enter the Token provided by telegram in the Bot HTTP Token field. 
• As per your requirements, you can click on the checkbox of Alert, Scheduled Reports, and Announcement to receive the same via telegram.
  

• Click on the Save 💾 icon.

The alerts, scheduled reports, or announcements will then be received by the user whose contact details have been provided.