Why parking alert in the mobile application is delayed?

There are many instances of vehicle theft, thus a parking alert is introduced to provide an on-time alarm to protect against theft.

There are multiple reasons why there is a delay in parking alerts.

Here are a few reasons and trouble shootings:

Parking alert configuration is properly done or not #

To verify the configuration, you need to login to your mobile application.

To get started #

• Login to your mobile application.
• Go to Setting.
  • Click on Parking. 
  • You will have the lists of vehicles on which the parking is enabled.
  • If not enabled, then you need to enable the parking on the vehicle to get the parking alert.

Notification not enabled on the web  application #

If the user is not given access to notification then they won’t be notified. 

To Verify

• Login to your account.
• Go to Setting > General > Company / Sub account. 

• Double-click on the user and click on User Setting.

• • Check mark the box on Web and Mobile.

Notification Enabled on Mobile Application #

Android & IOS

• Navigate to Setting > Profile > Notification 
  • Enable Notification from the right corner.

Make sure your Mobile Notification is ON in your mobile settings. 

Please make a note: Parking alarm required movement data for approx. 100 meters from the last stoppage.

As per this condition, if a vehicle is not moved that much then the possibility of the parking alarm get delayed.