How to raise ticket on support ?

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Technical support plays a crucial role in ensuring smooth operation and customer satisfaction by addressing technical issues and providing ongoing assistance to users.

Before raising a ticket check out our Knowledge Base

If you do not find answers to your issue then raise a ticket on support.

Navigate to helpdesk.uffizio.com
- Click on Go to Customer Portal in the top right corner.
  
  If you are first time user then-

Click on Register here.

- Enter the Email Id and Password for login.

You can use your organization domain so that you can see tickets raised by the rest of your team members.

- Check mark the box for I agree and Click on Save password.

You will receive a verification email on the given email ID.

Login to your account to verify the email address. #

Confirm your email ID.

Click here to login into your customer portal.

Click on File a Support Ticket to raise a new ticket.

Enter the registered Email ID
Ticket name – Subject of the ticket
Ticket description – Breif us about the issue that you are facing.
Attachment – Screenshots or video recording which will help us to rectify the issue more correctly.
Check mark the box for I agree and Submit the ticket.

If you have difficulty to raise a ticket from customer portal then directly send us email on support@uffizio.com.