Why the schedule report is not working?

Scheduled reports play a vital role in providing timely information, and saves time to download reports manually.

You might come across a situation where your schedule reports are not generated so here are the possible reason and solutions:

Incorrect configuration #

To verify

• Login to your account.
• Go to Report > Activity > Travel Summary
• Click on the Calendar icon. 
• Select the report that is been scheduled.
  
• Verify details configured in the schedule.
• Make sure your email has been verified. If not then send us the email ID that needs to be verified. 

Email configuration must be properly configured and working #

• To verify the same navigate to Setting > General > Admin/ Reseller/ Company > Email
  • To verify whether the Email configuration is proper or not, check with the test configuration.
    • To test the created configuration, click on the test configuration.
    • If the test is successful then confirmation mail will be received on the email which is used for testing.