Create a Reseller Account

Admin can create multiple reseller accounts according to their requirement. This document guides how to create a new reseller account.  

To get started #

• Login to your Admin account.
• Go to Settings > General > Reseller 
• Click on the ➕ icon on the taskbar below.
  
  

To create a reseller account  #

Navigate to My Account #

• Add the Country from the dropdown menu.
• Add the State from the dropdown menu.

• Add a Short Name for the reseller
•  Add a Username for the reseller. 
• Click on the checkbox of Email Login Details to mail the created login details to the reseller.
• Add a Password for Reseller account.
  
  

Please Note:

-Password must be of at least 8 characters.
-Password must contain at least one uppercase character (A-Z), one lowercase character (a-z), and one digit (0-9) and special characters from (!,@,#,$,%,&,*,?).

• Retype the Password.
• You can easily upload a Logo for reseller.
• You can set a Security Pin for the reseller.
• Enter address details like City, zip code etc.
• Enter Helpdesk Details.
• Enter Fax Number.
• Enter a Welcome Message which will be shown when the user logs in.
• Data Storage will be given by default.

Please Note: Data Storage will be for 90 days by default. If you want to increase the number of days, contact us.

Navigate to Rule #

To Create a New Rule for the reseller click on Add New and set the new rule for reseller as per the requirement.

Navigate to User Settings #

User setting in will allow the users to set their preferences as per their needs related to the objects.

• Enter preferred Time Zone.
• You can add Date and Time format.
• Generate API Access Code and add it.
• Setup Immobilization if  required.
• Web Access or Mobile Access
• Door access
• Logo preferences

Navigate to Screen Access #

Admin can provide specific Screen Access of objects to the reseller according to their use.

Navigate to Data Access #

Admin can provide specific Access to Data related to objects to the reseller according to their use.

Navigate to Map #

Setting up the map as per the requirement can provide a great experience for tracking the fleets live.

Learn how to Setup Map Configuration.

Navigate to Email #

Email configuration can be done to send alerts as emails from the software.

Learn how to Setup Email Configuration

Navigate to SMS #

SMS configuration needs to be done when the user wants to connect SMS-sending software to the application to send automated alert messages. 

Learn how to Setup SMS Configuration

Navigate to Templates #

Admin can set up alert notification templates. Customized alerts and notifications can be added for the object according to the requirements.

Learn how to Add Alert Notification Templates

Navigate to Payment Gateway #

A payment gateway serves as a portal to facilitate transaction flow between customers and merchants.

Learn how to Add Payment Gateway

Navigate to Reseller SubUser #

Admin can create a new user and tailor their rights and permissions. Sub-users’ rights are limited to their roles and responsibilities.

• Learn how to Add a New SubUser.
• Learn how to Provide Data Access.
• Learn how to Provide Screen Access.
• Learn how to do User Settings.

Navigate to Rename Label #

You can replace the actual label name with the name you want

To rename a label 

• Click on Add New and enter the existing label name and then enter a new name. 
• Click on save 💾.

Navigate to IVR #

Interactive Voice Response (IVR) service provides the user with the facility to send alert via calls. 

Learn how to Configure IVR Service

Navigate to ChatBot #

A ChatBot is a digital assistant that is used to initiate online chat conversations. Chatbots are used to answer questions, and escalate problems, to human agents when necessary.

Learn how to Configure ChatBot

Navigate to Social Media API #

Social Media API (Application Programming Interface) is integrated in the software so that the user can receive alerts, reports, or announcements via the set social media platform.

Learn how to Configure a Social Media API